When purchasing one of our child themes you will receive a zip file often referred to as the Download Package. DO NOT try to upload this package into your WordPress site.
The child theme package is located inside this along with the installation instructions, the layouts xml file and the CSS Stylesheet backup.
1. So the first thing you should do when you receive your BigSurDownloadPackage.zip is unzip the file.
2. Open up the READ ME! Big Sur Instructions.pdf. These instructions will walk you through the rest of the process step by step.
These instructions are important as they will walk you through all the steps including customizing other WordPress features to get the best results.
Thanks you for purchasing Big Sur. Let us know in the comments below if you have any questions.